Mayo Clinic West Parking Ramp Patient Experience

Earlier this summer time, Mayo Clinic’s 2,000-stall West Parking Ramp transitioned to a mixed-use ramp serving each sufferers and workers and now options state-of-the-art parking steering know-how. Newly renovated elevator lobbies are staffed with crew members from Parking and Transportation and General Services, prepared to supply assist and a heat welcome. As sufferers stroll to their appointments within the Gonda and Mayo Buildings, digital wayfinding maps present the route and estimated stroll occasions, serving to sufferers really feel knowledgeable and assured. 

To assist seize this new arrival expertise, this walk-and-talk fashion video follows a affected person’s journey from parking to medical buildings, providing a reassuring preview of what to anticipate when parking within the West Parking Ramp. In the video, Tony Spaulding, administrator for Practice Operations in Rochester, is joined by Bob Webb, a longtime Mayo Clinic volunteer and affected person, to stroll viewers by way of the up to date arrival course of. Together, they provide a pleasant, firsthand have a look at how new instruments, like digital signage and parking steering, are serving to to scale back nervousness and make step one of a go to extra assured. 

https://www.mayoclinic.org/rochester-construction/downtown-patient-arrival-departure-routing
Be positive to go to the Rochester Construction Updates web site, which affords a one-stop location for updates on highway closures, detours, parking, and extra—now together with this new video.