The world’s main synthetic intelligence corporations are betting that procuring will develop into a significant utility of AI ‘brokers’, in a shift that’s set to rework the multibillion-dollar ecommerce sector.
OpenAI, Perplexity, Google and Microsoft have in latest months launched AI-powered options that permit customers to seek for merchandise by way of chatbots, with autonomous brokers in a position to full orders on behalf of customers, explains the FT’s tech correspondent, Cristina Criddle.
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